Privacy Policy

PRIVACY POLICY

Thank you for visiting CHEFMADE.

This Privacy Policy describes how chefmade.com (collectively “CHEFMADE” , “Site” , “our”, “we”, or us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Your privacy is important to us and we want to protect your personal information. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information as well as the steps we have taken to secure your personal information. In addition, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.CHEFMADE may update this privacy policy on an ongoing basis, so please visit this page periodically to review any updated changes to the privacy policy.

WHEN DOES THE PRIVACY POLICY APPLY?

The privacy policy, as outlined on this page, applies when you access, visit, or use any of the websites that are owned and operated by CHEFMADE and its affiliates or subsidiaries (collectively“CHEFMADE” , “Site” , “our”, “we”, or us”) that link to this privacy policy and the services and tools (including, but not limited to, the website, mobile, and other software applications) provided by the Company, By accessing, visiting, using or submitting information to our services, you agree to the terms of and accept and consent to the practices described in this privacy policy. If you do not agree to the terms of this privacy policy, please do not use this website. If you have any questions regarding the privacy policy, please email US-Service@chefmade.com .

HOW DOES CHEFMADE SECURE CUSTOMER INFORMATION?

CHEFMADE maintains and regularly updates privacy security protocol that is designed to ensure the security and confidentiality of all customer information. CHEFMADE restricts and limits access to customer information to employees or authorized service providers to carry out regular business activities. Employees are instructed on the best practices regarding safeguarding customer information and take preventative measures to avoid unauthorized access, disclosure or use of customer information.

 

WHAT KIND OF INFORMATION DOES CHEFMADE COLLECT?

A. Information You Provide to Us For Registration and Ordering: Before using certain parts of any Site or ordering products, you can complete an online registration form. During registration, you will be prompted to provide certain personal information to us, including but not limited to your name, shipping and billing address( es), phone number, email address, and credit card number. In addition, we may also ask you for your country of residence and/or your organization's country of operation, so we can comply with applicable laws and regulations. This kind of personal information is used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.

B. Automatically Collected Information From Your Computer: In order to provide you with the best individual experience with the CHEFMADE website, services, and tools, we automatically gather customer information in an effort to provide better customer service, display targeted offers on merchandise and services that we believe to be relevant to you, and to better adapt our services to meet your specific needs. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number.

Automatic information collection is done in the following ways: first, when you visit our site, we may collect non-personally identifiable information from you through the use of computer "cookies" or “web beacons”. Cookies are small pieces of information that are stored by the browser on your computer hard drive or mobile device, depending on how you are browsing the website. We collect data, such as your IP address, browser type, domain name, and specific CHEFMADE web pages through which you click. The purpose is to better serve our customers by customizing the experience to best fit your needs.

If you wish to block cookies, most web browsers allow users to have control over cookie files by being able to block or erase cookies. Deleting CHEFMADE cookies, however, may prevent us from personalizing your user experience.

CHEFMADE uses Google Analytics and Google Adwords to compile information collected via cookies in a manner to best analyze data and to place advertisements for our products on other sites that you visit after your use of our website.

HOW DOES CHEFMADE USE AND SHARE INFORMATION?

A.Internal Use: We use your personal information to process your order and offer customer service to you. We may internally use your personal information to improve the Sites' content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site.

B.Share Information: CHEFMADE does not rent, sell, or disclose information to unrelated or unaffiliated third parties without prior consent, except as stated by the privacy policy. Personal information provided to us may be used for marketing and promotional purposes only unless required by law to release or disclose information. We may share your personal information with our third party service providers on a need-to-know basis. We engage third party service providers to perform certain services on our behalf. In order to perform those services, the service providers may need to know your personal information. We require that they protect this information and only use it to perform services on our behalf. For example, we may use outside shipping companies, credit card processing companies, resellers, distributors, and content providers. While we put forth all efforts to safeguard the confidentiality of your information, CHEFMADE will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties.

HOW DOES CHEFMADE PROTECT CHILDREN’S PRIVACY?

CHEFMADE’s website is intended for a general audience and is not intended or directed for an audience under the age of 13. If you are under the age of 13, please do not provide us with information of any kind whatsoever. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Email:US-Service@chefmade.com

HOW CAN I “OPT OUT” FROM PROMOTIONAL EMAILS FROM CHEFMADE?

Users wishing to unsubscribe to marketing emails can contact 

US-Service@chefmade.com to be removed from the marketing list.

 

HOW DO I CONTACT YOU ABOUT THIS PRIVACY POLICY?

If you have questions, concerns, or comments, contact us:

US-Service@chefmade.com

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